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OmniCenter, India’s first third party WorkArea recovery center at Mahape, Navi Mumbai, was set up in response to demands from various customers in banking, financial services, insurance (BFSI), ITES (Call Centers, BPOs, KPOs, etc), manufacturing, and telecom. WorkArea recovery facility is further supported with Professional services viz. planning, managing, auditing and training in the areas of Disaster Recovery and Business Continuity.
Your Business environments can quickly be recreated at invocation, enabling you to continue critical aspects of your business. With modular arrangements suits and network can be segregated making it more secure in multiple client invocations.
Omnitech’s with its vast experience in IT and skilled personals will help to quickly roll-out desktop images and make center ready for use enabling you achieve your RTO’s. |
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We are agile, flexible, responsive and convinced that our success lies in yours. You can be sure that you will only work with our 'A' team who will give your project the time and attention it deserves - no struggling with multiple, faceless layers that delay decision making. There are 4 pillars of recovery strategy and Omnitech has a solution for each. |
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WorkArea – Near & Far OmniCenters |
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Equipment – IT, Telecom, Networking |
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Data – Remote Backup, Data Vaults |
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People – Trained & Certified Specialists |
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| Other Services: |
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DR Site Co-location |
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DR Site Management |
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Work Place (Office) Recovery -- Dedicated or Syndicated Seats |
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Offsite Media Storage -- Shared or Dedicated Vaults |
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| OmniCenter – Salient Features |
| OmniCenter Amenities |
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Complete Office facilities including Data Vault (1), and Server room (1) |
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Up to 300 emergency response WorkArea positions |
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Shared (1:7)/Dedicated (1:1) seating arrangements |
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Conference Room (1) & Meeting Room (1) |
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Rest Rooms 8, Cafeteria on roof top 1 |
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Assembly Area—just outside the premises, across the road within 5 meters distance |
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UPS and Diesel Generator backed POWER resilience – for 18 hours on full load |
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| Connectivity |
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Connectivity through multiple TELCOs – Reliance, Airtel, and MTNL |
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International Bandwidth Provider – British Telecom |
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Dedicated Connectivity to Remote site through Leased Line, MPLS, IPLC, & Internet VPN |
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PRI line for Voice communication |
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Load balancing Technology from no single point of failure on data for multiple links |
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| Security |
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Logical and Physical Security -- Firewall based on rules |
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Anti Virus/Anti Spam and Intrusion detection |
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Internal & External CCTV Monitoring with 15 days recording |
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Controlled access for designated WorkArea |
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Centralized Intelligent BMS room for various utilities |
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Fire alarm System covering entire WorkArea |
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Fire Exit/Escape —Accessible Per Floor—average 80 People on each floor |
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Fire extinguishers for workArea |
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| Technology |
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Remote IT management Services (proprietary tools and technologies) |
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Remote Surveillance Management |
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Layer III/Layer II with VLAN |
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Redundancy options |
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Server Room – N+1 |
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WorkArea – through UPS – Backed up by DG Set – to ensure 99.5% uptime on electricity supply |
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| WorkArea Recovery Features |
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PCs with C2D, 1GB RAM, 160 GB HDD with Dual 17” TFT Monitors |
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3 Power connections at each desk -- all backed with UPS |
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Cat 6 structured (n+1) network points for PC and IP Phone |
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Call Center Solution Options – provided as per requirement |
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