| Business Continuity & Availability Services |
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What
Usability tests focus on human factors, aesthetics, user interface consistency, online and context sensitive help, wizards and agents, user documentation and training materials. This is testing for 'user-friendliness'.
Why
A usability test gauges operability of an application. It ensures ease, simplicity and comfort of use of the software. Such tests facilitate identification of areas of an application which, if presented in a different way, would assist users to operate the application more effectively and with ease. Of importance here would be identification of areas where users would need context sensitive help.
How
A usability test is subjective, and will depend on the targeted end-user or customer. User interviews, surveys, video recording of user sessions, and other techniques are used to determine the test process. Over time Omnitech has derived at empirical benchmarks to gauge applications from a user’s perspective. |
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