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Home>>Business Availability Services >>Infrastructure Management Services >> RIMS >> Remote Management
Remote Management Services
It organizations must now meet new demands of business and deliver maximum results with fewer resources in an increasingly complex technology environment. A growing number of IT decisions and policy makers need to achieve better quality while reducing administrative and managing costs. They must strive to maintain a competitive edge by deploying new technology that benefits the company. This includes measuring mission-critical business systems and applications to ensure they are performing at peak levels.

Omnimonitor an IT infrastructure monitoring appliance powered with world class and powerful tools like SiteScope. By integrating OmniMonitor in your network, you can manage the performance of business critical systems and applications more effectively.

OmniMonitor is developed as a result of exhaustive product research and technical analysis conducted by business and technical experts by 2 years. OmniMonitor is an affordable, easy to implement and very simple to use appliance for monitoring your IT infrastructure with applications. OmniMonitor helps in monitoring over 100+ monitors across computing, network, systems, database and application layers.

OmniMonitor powered by SiteScope is a standalone appliance with a non intrusive "Agentless" architecture that continuously monitors the real time performance of a company business critical distributed systems - including hardware, operating systems, network, application and application components in all tiers of a distributed computing.

OmniMonitors proactive alert notification anable administrators to avoid availability and performance crises without the significant overhead and maintenance cost of agent based management software.
Highlights
Platform Independent
Agent less Architecture
Quick Deployment
Costomized Reports  
SMS/Email based Alerts
Key features at a glance
Agentless
Real time Performance Monitoring
Monitoring across the layers
 
computing Environment (web servers, Application servers, Message servers, database servers and so on)
Networking Environment (LAN & WAN)
System Software (operating system, Citrix)
Database Environment (Oracle, Ms SQL)
Messaging Environment(MS Exchange, Lotus Notes)
Application Software(ERP)
Security (CheckPoint, Content Monitoring)
Proactive alert Notifications thru Voice, mail and SMS
Dashboard for 360 degree view
Business Benefits
 
Drastically lower installation, Configuration and maintenance time
Significant cost reduction in IT support and staff costs
Lower total costs of ownership (TCO) Outsource services based on this appliance
Seamless operation across the organization without interfering the users and overhead on production environment
Faster problems identification inside or outside the firewall.
Information on demand enables better decision making process
Subscription advantage to receive software upgrades, enhancement and maintenance release at no extra cost.
key Reports and Information
 
Real time charts monitor based, environment based, individual or multiple
Database log file alerts
Network, System, URL monitoring
Infrastructure availability reports
NOC view with drill down to device level
Option of customized report to suit all
Remote Infrastructure Management Services
 
Remote Management Services
World Class command center in India
ITIL tools based remote services
Rapid resolution
Access to Highly skill resources
Higher SLA's
Lower Costs
24 x 7 x 365 support
Customer specific reporting
Onsite Support
 
SLA based 24 x 7 x 365 support
Technology Upgradation & igration Support
Remedial Support
RIMS Service Bouquet
 
OmniMonitor
Remote Monitoring Services
 
OmniManage
Infrastructure Management
Preventive / Patch Management
Server, Network, Antivirus / Spyware Management
Performance Management
 
OmniHelp
Helpdesk Management
Remedial Incident Management
Server, Network, Antivirus / Spyware Management
Request Management
Voice Alert response
Optional Services - Asset Administration, Vendor Coordination, Technology Support
   
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