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| Home>>Business Availability Services >>Infrastructure Management Services >> RIMS |
| Our remote operations solution automates the process of IT infrastructure administration, including patch management. Omnitech can manage maintenance schedules and administrative tasks, such as resource assignments and notification options, depending on the level of service desired. We help customers keep their IT support budget within limits by offering a suite of Remote Infrastructure (RI) services. Our RI service combines skilled resources, ITIL based practices, a world-class Global Command Center (GCC) infrastructure and APDIMA, a proven solution delivery methodology, to deliver the quality of service your business demands. |
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| OmniMonitor, our agent-less remote monitoring service monitors the health of your IT infrastructure 24x7, keeping your IT administrators alerted pro-actively about the health of your infrastructure. The agent-less architecture allows us to deploy these services from our GCC across the globe – quickly and efficiently. |
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| Our Remote Infrastructure Management (RIM) service provides end-to-end support with guaranteed SLA. Being framework-based, customers can enjoy total flexibility to pick and choose various services as per their business requirements; while additional services can easily be added on the fly as and when needs arise. |
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| Technical experts from our GCC can analyze performance trends and pro-actively identify capacity requirements so that IT infrastructure keeps pace with business growth, helping our clients meet the service demands of their organizations. |
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